Surge, Your Creative Digital Partner

It's hard to advise someone on a complete digital strategy if you don't understand all the pieces involved. It's like trying to play chess with your opponent using only half of your pieces; it's not going to end well for you.

David Porter

Director

CONTENT WRITING BROCHURE WEBSITE E-COMMERCE WEBSITE SOFTWARE DEVELOPMENT MEDIA GRAPHIC DESIGN DIGITAL MARKETING SEO SOCIAL MEDIA PPC CONTENT WRITING BROCHURE WEBSITE E-COMMERCE WEBSITE SOFTWARE DEVELOPMENT MEDIA GRAPHIC DESIGN DIGITAL MARKETING SEO SOCIAL MEDIA PPC

Our Story

01

In 2011

David launched TSEOC with a few hundred quid in the bank and a clear frustration with the industry. After seeing agencies overpromise and underdeliver from both sides of the table, the aim was simple: be honest, do things properly, and deliver what was agreed.

02

In 2014

We started out focused on SEO and websites. Then it clicked: if all you’ve got is a hammer, everything looks like a nail. Surge Marketing Solutions was born, built around offering the right mix of services to solve real business problems, not push one solution.

03

In 2016

As demand grew, so did the offering. We introduced graphic design and branding, helping clients build stronger, more consistent foundations. We also expanded into paid search, launching Google Ads management to deliver faster visibility and measurable results alongside long-term organic strategies.

04

In 2017

We won our first social media contract for a major attraction in Yorkshire. To deliver it properly, we invested in the team, built internal capability, and continued to grow both our client base and our social offering.

05

In 2020

Then came the C word. Covid hit hard. Around 50% of our clients were forced to close, and we lost half our retainers in just three days. We made fast, tough decisions and focused on protecting the team while navigating a period of real uncertainty.

06

In 2021

We didn’t just survive, we thrived. Clients returned, and we quadrupled our client base by tapping into new markets. Businesses were forced online, and suddenly, digital performance, ROI, and clarity mattered more than ever. Our team continued to grow to meet the demand.

07

In 2022

As social media demand grew, it became clear that most clients lacked quality content, so our media department was born and continues to grow today. We also brought in a CTO, strengthening our technical capability and unlocking more advanced development, including bespoke software and mobile apps.

08

In 2023

A big reset year. We stepped back to reflect on who we were and who we wanted to be. This led to new core values, a rebrand, and becoming simply Surge. It reshaped the business and clarified our direction.

09

2025

A strong, happy team, long-term clients, and our best year to date since we started trading. The foundations became solid, and the future looked even better.

10

Now

Surge is a creative digital partner. We support business growth by aligning brand, systems, and marketing. One team, three departments, all focused on helping you get found, build trust, and drive revenue.

Businesses work with us when they need clarity, direction, and a long-term partner who genuinely cares about outcomes. The tools have changed, the team has grown, but the principle remains the same: show up, do good work, and look after people.

Behind every plan, update and message is a real person who cares about what you’re trying to achieve. Meet the people who make that happen.

David Porter

Director

David Porter

Surge in 3 Words

Right. Digital. Solution.

Biggest Industry Change

AI! Interested to see how that develops.

Favourite Part of the Job

Watching the team and clients evolve.

Proudest Surge Moment

Not a moment, but the whole team.

Craig Griffiths

Head of Sales & Marketing

Craig Griffiths

Surge in 3 Words

Honest. Approachable. Impactful.

Biggest Industry Change

AI has reshaped every part of our industry.

Favourite Part of the Job

Turning good ideas into great work

Proudest Surge Moment

Supporting our clients’ growth through a clear, trusted process.

Gemma Churchill

Client Service Manager

Gemma Churchill

Surge in 3 Words

Supportive. Organised. Dependable.

Biggest Industry Change

Partnerships replacing transactional agency relationships.

Favourite Part of the Job

Helping clients feel calm and informed.

Proudest Surge Moment

Watching clients relax once clarity arrives.

Mark Jackson

Head of Creative

Mark Jackson

Surge in 3 Words

Fun. Honest. Driven.

Biggest Industry Change

It will have to be AI.

Favourite Part of the Job

Seeing client successes and growth.

Proudest Surge Moment

Helping Surge grow and thrive.

Andy Flisher

Head of Development

Andy Flisher

Surge in 3 Words

Loosely. Organised. Chaos.

Biggest Industry Change

Good, cost effective, platform tools.

Favourite Part of the Job

Projects delivering their goal.

Proudest Surge Moment

The team self managing and delivering.

Chia An Liu

Graphic Designer

Chia An Liu

Surge in 3 Words

Supportive. Collaborative. Honest.

Biggest Industry Change

Design supporting function not decoration.

Favourite Part of the Job

Making ideas look and feel real.

Proudest Surge Moment

Refreshing our website from the inside.

Louise Smith

Graphic Designer

Louise Smith

Surge in 3 Words

Creative. Consistent. Considered.

Biggest Industry Change

Consistency becoming a competitive advantage.

Favourite Part of the Job

Designing work that holds together.

Proudest Surge Moment

Seeing brands finally feel complete.

Jack Dodsworth

Content Writer

Jack Dodsworth

Surge in 3 Words

Curious. Detail-driven. Intentional.

Biggest Industry Change

Answers outperform clever marketing.

Favourite Part of the Job

Building trust through useful content.

Proudest Surge Moment

Clients quoting our work back to us.

Kieran Snowball

Developer

Kieran Snowball

Surge in 3 Words

Focused. Logical. Reliable.

Biggest Industry Change

Custom systems replacing generic software.

Favourite Part of the Job

Solving problems with clean code.

Proudest Surge Moment

Seeing systems work exactly as intended.

Marcelle Van Den Hoven

Developer

Marcelle Van Den Hoven

Surge in 3 Words

Focused. Flexible. Creative.

Biggest Industry Change

Staying ahead of the curve.

Favourite Part of the Job

Learning every day.

Proudest Surge Moment

The first in-house e-commerce email system.

Cameron Farrell

Social & Media Manager

Cameron Farrell

Surge in 3 Words

Honest. Grounded. Reliable.

Biggest Industry Change

Communication is invaluable.

Favourite Part of the Job

Sharing knowledge with our clients.

Proudest Surge Moment

Helping clients understand how video works.

Gary Murphy

Paid Specialist

Gary Murphy

Surge in 3 Words

Analytical. Creative. Results.

Biggest Industry Change

Move from manual to AI driven changes.

Favourite Part of the Job

Constantly learning new industries.

Proudest Surge Moment

Being trusted with bigger challenges as the team grows.

Ross Wilkinson

SEO Specialist

Ross Wilkinson

Surge in 3 Words

Honest. Creative. Analytical.

Biggest Industry Change

The takeover of AI in Marketing.

Favourite Part of the Job

Eliminating problems and creating solutions.

Proudest Surge Moment

Seeing traffic turn into real conversions.

Annabelle Marriott

Marketing Apprentice

Annabelle Marriott

Surge in 3 Words

Practical. Patient. Precise.

Biggest Industry Change

Fewer shortcuts, more long-term thinking.

Favourite Part of the Job

Solving problems that slow businesses down.

Proudest Surge Moment

Realising how far I’ve already come since day one.

Interested in working with Surge?

We are a Creative Digital Agency based in Middlesbrough, specialising in Creative Web Design, Web Development and Digital Marketing.