"From initially meeting with Surge to look at improving our website, I found the whole process professional and easy. Whilst listening to our needs and views on what the site should look like and feel for the user, Surge’s experience and knowledge of eCommerce sites and usability allowed them to advise us to make the site more user-friendly. The design team worked very closely with us to create a site that fits in with our company image but looks clean and modern. Surge has also provided us with marketing to get the new site working and we have found this has created new customs and retained previous customs, increasing our social media presence and using up-to-date tools for us to be relevant on search engines. The website is now performing as a shop in its own right and during lockdown, the revenue generated through the website allowed us to continue running the business when our shops had to close."
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